Online banking issues, financial scams leave some customers in the dark when things go wrong

About a week ago, an unknown number of Wells Fargo customers were suddenly unable to withdraw money from their bank accounts. Even as it sought to address the issue, which customers first began noticing on Aug. 3, Wells Fargo acknowledged a “limited” number of customers were still having difficulty 24 hours later, leaving some of… Continue reading Online banking issues, financial scams leave some customers in the dark when things go wrong

Walmart-linked Green Dot Bank, Go2Bank customers say they can’t access their money

Customers of a bank linked to Walmart are reporting they are still blocked from accessing their funds, leaving them in desperate financial straits. Green Dot banking group customers say they have gone days, and in some cases weeks, with holds on their accounts. Green Dot also operates under the name Go2Bank and furnishes deposit and… Continue reading Walmart-linked Green Dot Bank, Go2Bank customers say they can’t access their money

Wells Fargo customers see deposits disappear from accounts

Amber Matherly had planned to move into her new apartment Thursday. To do so, Matherly, a Dallas resident, had deposited a check into her Wells Fargo account the previous evening; she also expected a direct deposit to hit by the time she awoke. But when the morning rolled around and she went to check her… Continue reading Wells Fargo customers see deposits disappear from accounts

Customers want instant gratification. Workers say it’s pushing them to the brink

Six straight days of 12-hour driving. Single-digit paychecks. The complaints come from workers in vastly different industries: UPS delivery drivers and Hollywood actors and writers. But they point to an underlying factor driving a surge of labor unrest: The cost to workers whose jobs have changed drastically as companies scramble to meet customer expectations for speed and convenience in… Continue reading Customers want instant gratification. Workers say it’s pushing them to the brink